FAQ
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Where do you film?
Wherever your loved one feels most at home. Usually a living room, kitchen table, or garden. Travel outside our metro area is welcome; mileage and lodging are quoted case-by-case. Zoom interviews are available when in-person isn’t possible.
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How long does the whole process take?
From interview day to final delivery: 4–6 weeks for Keepsake, 8–10 weeks for Signature, 12–14 weeks for Heritage. Rush edits can be arranged for an additional fee.
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Do I need to prep my parent or grandparent?
Just let them know we’ll chat about childhood, family milestones, and life lessons. We send a gentle question guide in advance so no one feels on the spot.
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Can we include photos or Super 8 reels?
Absolutely. We handle scanning and light restoration. Films must be digitized first—we can manage that with trusted labs.
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How do we book and pay?
A signed agreement 50% retainer, secures your date. The balance is split 50% on the interview day.
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Do you capture weddings or other events?
We specialise in legacy storytelling, but we’re happy to film anniversary toasts, retirement tributes, or reunion interviews that fit the same heritage focus.